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Job Title : Technical Acocunt Manager(H/W) |
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Company : Multinational IT Co. |
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Location : Seoul |
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Date : ASAP |
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Responsibilities:
- Proactively support the customer in all aspects of account management.
- Review all complex enterprise solution for accuracy and applicability to the
customer environment.
- Provide/coordinate training at the customer¡¯s request.
- Travel to customer sites to deliver and quarterly/annual reviews.
Required Education & Experience
- Advanced server hardware and storage knowledge
(including Fibre Channel, switches, SAN, NAS, and clustering; especially EMC
CLARiiON)
- Advanced networking knowledge
(including WAN topology, mixed LAN/WAN operating system environments,
DNS/WINS/DHCP, firewall solutions, and network load balancing)
- Advanced knowledge of at least 3 of the following: NT, W2K, RedHat Linux,
Exchange, SQL, IIS, Proxy, Apache, Squid, SendMail, Clustering, Site Server,
ASP, or XML.
- Strong presentation skills are required, as this position will closely
interact with the sales team, customers, and management.
- Excellent project management skills are required. Candidate must possess
excellent task prioritizing and documentation skills.
- Must possess a strong ability to multitask simultaneous escalations.
- Strong verbal and written communication skills are required (Include in
English).
- Requires Microsoft, Novell, or Unix certification.
- Bachelor degree or 4 years equivalent experience. |
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