Job Title : Jr.Customer Service Rep Company : Multinational chemical company Location : Seoul Date : ASAP Responsilibity: - Provide customer service by receiving/entering/fulfilling customer orders in timely manner - Provide billing accurately/timely and coordinate with Sales, Finance - Allocate inventory and schedule fulfilments (confirm order commitment, handoff to fulfilment point, transmit COA) - Dealing with customer complaints as the interface between customer and sales and timely enter customer complaints into QIRP/CCIR system - Coordinate effective communication among finance of accounts receivables, sales and customer to resolve outstanding claims Requirement: - Above BA degree - 0~2 years of CSR experience - Good at Computer O/A skill (ERP, MS Office) - Fluent in English communication skill both speaking and writing - Problem solving ability