Job Title : Customer Service Representative Company : Multinational Chemical Company Location : Seoul Date : ASAP Responsibility: -Process sales order: entry, release, tracking and reporting -Support the customer forecasting process with Marketing -Initiate request of Credit/Debit notes, Sales contract -Monitor receivables using erp- systems (FORMAT) and make timely customer contact for receivables -Make appropriate escalation to Marketing for Collections Requirement: -Make appropriate escalation to Marketing for Collections -Above bachelor degree in Business, Logistics or Marketing would be a strong asset -Minimum of 2 to 3 years experience in CSR -Demonstrated communications skills to interact at customer level as well as with internal interfaces -Proficient in spoken and written English -Demonstrated computer skills including SAP, MS Office, Lotus Notes and industry specific databases